Our Promise About Your Information
Waldorf Gutter Cleaning Pros ("we," "us") runs a simple business: you fill out a form, we come do gutter work. This policy explains what information we collect, how we use it, and when we share it. We do not sell your personal information. We collect as little as we need and use it only to do our job.
What We Collect
Information you give us
When you fill out our quote form or email us, we collect what you send: your name, email address, service address, and whatever you tell us about your gutters and your home. That is it — we do not ask for payment details, dates of birth, or anything else through the form.
Information collected automatically
Like most websites, ours may collect basic technical data when you visit: the pages you view, your browser type, and approximate location data derived from your IP address. This helps us keep the site running and understand which pages visitors find useful. We do not use this data to identify you personally.
How We Use Your Information
We use the information you provide to:
— Respond to your quote request and schedule visits
— Prepare written quotes and job reports
— Communicate with you about your job before, during, and after the work
— Improve our website and services
Partner-Contractor Data Sharing
Some jobs are larger than our own crew can handle alone — a full gutter replacement on a large home, for example. When that happens, we may bring in a local contractor partner to perform the work. If a partner contractor is assigned to your job, we will share the details you submitted on our form — your name, contact information, service address, and job description — with that contractor so they can contact you and perform the work.
We only share what is needed for the job. We do not share your information with any contractor who is not involved in your project, and we do not allow partner contractors to use your information for their own marketing. By submitting our form, you consent to this limited sharing so your job can be completed.
Other Ways We May Share Information
Outside of the partner-contractor sharing described above, we share your information only when we have to: to comply with a legal obligation, to protect our rights or property, or to protect the safety of others. We do not sell, rent, or trade your personal information to anyone.
How We Protect Your Information
We take reasonable steps to keep your information safe: our site uses HTTPS encryption, form data is transmitted securely, and access to submitted information is limited to the people who need it to do the work. No system is perfectly secure, but we do our part to keep your details private.
How Long We Keep It
We keep form submissions and job records for as long as we need them to run the business — typically a few years, so we can reference past work if you call us again. If you would like your information deleted, email us at [email protected] and we will remove what we reasonably can.
Your Choices
You do not have to fill out our form or give us your information — but without it, we cannot quote or schedule your job. If you change your mind after submitting, email us at [email protected] and ask us to delete your details.
Changes to This Policy
We may update this policy from time to time. When we do, the updated version will be posted on this page. If you have questions about this policy or how your information is handled, email us at [email protected].
Questions About Your Privacy?
Email us anytime at [email protected]. And if you are ready for gutter work, the form is right below.